In many ways, we already were lean without being aware of it. We have always continuously improved, avoided waste, optimized our operations, cut costs and
provided the best possible service. Now, after permanently integrating the lean
logistics concept in our business, we're simply more radical than before.
What does that mean? "Lean" stands for "lean engineering", and it originated with the "Toyota Production System" developed in Japan after World War II. Very simply it means: You focus entirely on the product value stream and eliminate every form of waste from the production process.
Work is done in teams; contributions to the team are richly rewarded. Since project teams manage the processes from start to finish, team member identification is extremely strong. Nor is mutual criticism frowned upon. On the contrary. All
employees are encouraged to help improve their work environment and workflows.
Training programs and workshops ensure that this continuous improvement process extends to absolutely everyone and everything in the company. Of course, this influence has changed our view of productivity, leadership and growth. Now, our managers have to be mentors and coaches for their employees and our company grows organically, i.e., in small steps. As you can see, lean thinking is more than a tool. It's a unique mode of thought and an integral part of our corporate culture. And so it will remain.